Shipping information
Draft: replace the bracketed items once you have chosen your products and fulfilment method.
Where we ship
We currently ship to [list countries or regions].
Processing time
Orders are processed within [X] business days of payment being received. Orders are not processed on weekends or public holidays.
Delivery times and costs
- Standard delivery: [X to Y] business days, [price or free over amount].
- Express delivery: [X to Y] business days, [price]. (Remove if not offered.)
Delivery times are estimates and start once your order has been dispatched.
Tracking
You will receive a dispatch email with tracking information where the carrier provides it.
Customs, duties and taxes
[State whether international orders may incur customs duties or import taxes and who is responsible for them. Remove if you only ship within the UK.]
Lost or delayed parcels
If your order has not arrived within [X] days of the estimated date, contact us via our Contact page and we will investigate with the carrier.